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SeroCareSM


Overview

Once a doctor prescribes Serostim® [somatropin (rDNA origin) for injection], patients and their caregivers may gain access to a support system for the Serostim® patient called SeroCareSM. SeroCare's team of understanding, knowledgeable, and compassionate specialists is ready to provide personalized attention with complete confidentiality.

Reimbursement Assistance

Insurance paperwork can be challenging for anyone. A SeroCareSM case manager may assist with the medical reimbursement process for a patient's Serostim® treatment.

Treatment Access

A SeroCareSM case manager may help locate one of the Serono Contracted Pharmacies in your area (or through mail order) that can fill the prescription, so you will always be able to get refills when you need them.

Therapy Support

SeroCare services include:

  • Insurance benefits verifications, including Prior Authorization (PA), exceptions and appeals processes, and information on Medicare Part D.
  • Patient Assistance Program (PAP)
  • Serono Secured Distribution Program (SSDP)
  • SeroJet® supply and training support

SeroCareSM Contact Numbers:

Phone: (800) 714-2437
Fax: (800) 214-8698

Follow this link for more information about SeroCareSM.



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Prescribing Information

Important Safety Information:
Serostim® [somatropin [rDNA origin) for injection] is indicated for the treatment of HIV-associated wasting or cachexia in patients receiving antiretroviral therapy. Serostim® should not be used in patients with active cancer or in patients hospitalized in intensive care. Patients with a history of diabetes or related glucose intolerance problems should be monitored closely during Serostim® treatment. Common side effects with Serostim® include joint pain and swelling. These side effects can usually be managed with treatment or a change in Serostim® dose. See full prescribing information. Serostim® is available by prescription only. You are encouraged to report negative side effects of prescription drugs to the FDA. Visit www.fda.gov/medwatch, or call 1-800-FDA-1088.

This site contains medical information that is intended for residents of the United States only and is not meant to be a substitute for the advice provided by a medical professional. Always consult a healthcare provider if you have health concerns. For residents outside of the US, please go to http://www.emdserono.com/ for information.

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