Enrolling in the Patient AXIS Center® is a simple way to get support
Enrollment
- Your healthcare provider writes you a prescription for Serostim®
- Your healthcare provider enrolls you in the Patient AXIS Center®. Simply provide your email address to your healthcare provider during enrollment so we can contact you to complete the appropriate Authorization and Enrollment forms. Rest assured that we take the privacy† and security of your information very seriously
- Once enrolled, you’ll have access to the resources and support the Patient AXIS Center® offers, including copay and other financial assistance programs, subject to eligibility requirements
Accessing Serostim® after enrollment
- The Patient AXIS Center® assists your healthcare provider in completing and submitting a Prior Authorization request to your insurance provider to determine eligibility for coverage of Serostim®
- Your insurance provider makes a decision on the Prior Authorization request
- If the Prior Authorization request is approved, the Patient AXIS Center® helps process your prescription and ensures that it is delivered to the pharmacy or your home. If the request is denied, the Patient AXIS Center® helps your healthcare provider with the appeal process
- Pick up or take delivery of your Serostim®; if needed, get injection training* through the Patient AXIS Center®; and begin your treatment
*An injection-training order is required. If injection training is requested, the patient’s provider will be contacted to create the order prior to any training being scheduled.
†See our Privacy Policy for information on how we handle personal information.